About Us

Welcome to the Lakehead Nurse Practitioner-Led Clinic

Our Shared Mission

The Lakehead NPLC is committed to providing comprehensive, team-based primary health care in partnership with patients in Thunder Bay to improve quality of life.  Services are delivered to patients across their lifespan by knowledgeable, respectful, dedicated individuals working to the full scope of practice.

Our Vision

Health Matters – Bringing integrity, honesty, and excellence to primary health care.  Clients and providers are equal partners, invested in improving health with comprehensive, holistic care that is accessible to all patients and fosters overall health and wellbeing.

Our Values

  • The patient is our primary focus
  • We treat all patients (and staff) with respect and dignity regardless of their race, culture or background
  • Our priority is unattached patients
  • Employees function as an inter-disciplinary team
  • Providers work to their full scope of practice
  • Employees remain current in their respective field
  • Celebrating success in an open, non-judgemental work environment

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 In 2007 the Ministry of Health and Long-Term Care (the Ministry) announced the creation of 25 Nurse Practitioner-Led Clinics. The Clinics are targeted to be fully operational by the end of 2012. To date, the 25 NPLCs are open and seeing patients in the following twenty-four communities: Barrie, Belle River Township of Lakeshore, Belleville, Capreol, Essex, French River, Huntsville, Ingersoll, Kitchener, London, North Bay, Oro Station, Oshawa, Peterborough, Sarnia, Sault Ste Marie, Scarborough, South Glengarry, Smith Falls, Sutton, Thessalon, Thunder Bay and Toronto.

Nurse Practitioner-Led Clinics are a new primary health care delivery model in which Nurse Practitioners are the lead providers of primary health care (Primary Care Provider). Through a collaborative practice approach which includes Registered Nurses, Registered Practical Nurses, collaborating family physicians, and other health care professionals, nurse practitioners provide comprehensive, accessible, and coordinated family health care services to populations who do not have access to another primary care provider (i.e. unattached patients). Nurse Practitioner-Led Clinics improve the quality of care through enhanced health promotion, disease prevention and chronic disease management, as well as improve care co-ordination and navigation across the health care system at the local level.

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Know your Patient-Provider Bill of Rights

More about Your Health Information and Your Privacy in Our Facility

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Health Quality Ontario is overseeing the implementation of Quality Improvement Plans (QIP) in Primary Health Care organizations.  The Excellent Care for All Act has stipulated that hospitals develop and implement plans of their own, and this has expanded to cover primary care.  The Lakehead NPLC is pleased to offer better access, integration, and patient-centredness as we implement our own QIP for our 2016-2017 fiscal year.

LNPLC 2016-2017 Quality Improvement Plan  Detailed QIP Metrics

Previous Quality Improvement Plans:

LNPLC 2015-2016 Quality Improvement Plan     15-16 Detailed QIP Metrics

LNPLC 2014-2015 Quality Improvement Plan     14-15 Detailed QIP Metrics

LNPLC 2013-2014 Quality Improvement Plan     13-14 Detailed QIP Metrics

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Staff Bio’s

Pam Delgaty, Clinical Director

 

 

 

 

 

 

Pam  is the Lead Nurse Practitioner for the Lakehead Nurse Practitioner-Led Clinic.  After obtaining her Nursing Degree from Lakehead University in 1990, Pam travelled extensively across Europe and Asia. Over the next ten years, Pam worked in the Canadian North, the U.S. Correctional System and as a Medical Officer for the Canadian Coast Guard.  Pam returned to school and graduated from the Nurse Practitioner Program at Lakehead University in 2000 at the top of her class.  After graduation she worked at the Norwest Community Health Centre for ten years.  Pam has been with the Lakehead Nurse Practitioner-Led Clinic since February 2011.

Kyle Jessiman, Clinic Administrator

 

 

 

 

 

 

Kyle completed his Masters of Health Administration from the Telfer School of Management at the University of Ottawa in 2011.  He is an advocate for positive change in health care delivery models to ensure patient satisfaction and quality care delivery along with significant patient education. Currently Vice Chair of the Thunder Bay Physician Recruitment and Retention Council, Kyle advocates for the important role of NPs as primary care providers.  He completed his Honours Bachelor of Commerce Degree from Lakehead University before working for WIS International in Brampton, RBC in Thunder Bay, and the University of Ottawa.  Kyle strives to apply management principles to health organizations by encouraging leadership, teamwork and communication in a patient-centred and inter-professional environment. Continued life-long learning and knowledge sharing are important in his career. After joining the LNPLC in 2012, he has maintained important networks with other NPLCs and health care leaders.  He is fluent in English and French.

Crystal Kaukinen, Nurse Practitioner

 

 

 

 

 

 

Crystal graduated as a Registered Nurse from Lakehead University School of Nursing with first class standings in 2003.  During her career Crystal worked with the Thunder Bay Regional Health Sciences Centre paediatric unit and for the Thunder Bay District Health Unit’s Healthy Babies Healthy Children Program.  Crystal has a Bachelor of Arts in Psychology from Lakehead University.  Crystal obtained her certificate as a Primary Health Care Nurse Practitioner in 2009.  She has worked providing primary health care for aboriginal peoples with Anishnawbe Mushkiki.

Christine Miller, Nurse Practitioner

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Christine joined the Lakehead NPLC in February 2015.  In addition to attaining her Bachelor of Education degree from Trent University, Christine completed a student placement for her PHC-NP program here at our clinic during her NP education at Lakehead University. She has been practicing as a Registered Nurse for seven years in emergency care, paediatrics and northern nursing; practicing in Lindsay, Ontario; Ottawa, Ontario; Whitehorse, Yukon, and here in Thunder Bay.

 Carolan Thayer, Nurse Practitioner

Carolan graduated from Lakehead University in 1990 with an Honours Bachelor of Science in Nursing.  She worked in Maternal Child Care and was also a Dental Hygienist and Clinical Educator.  Carolan worked on Northern Reserves, especially Sandy Lake, for several years.  She graduated in 2006 as a Primary Health Care Nurse Practitioner and began working at the Norwest Community Health Centre.  Carolan has a special interest in Diabetes and Chronic Disease Management.

Stacy Roberts, Nurse Practitioner – Casual Relief

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Stacy is a Nurse Practitioner and life-long resident of Northwestern Ontario.  She completed her BScN and the Ontario Primary Health Care Nurse Practitioner Program at Lakehead University.  She has worked in various communities across Northwestern and Northeastern Ontario.  She has experience working in a variety of nursing areas including emergency, obstetrics and acute care.  Stacy was instrumental in developing the Wawa Family Health Team.  Stacy has a special interest in Diabetes and has completed her Diabetes Educator Certificate at Confederation College.  She is very happy to be a part of the LNPLC team.

Vivian Siciliano, Nurse Practitioner ~ Confederation College Health Centre

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Vivian believed Thunder Bay was a brief stop for educational purposes~ that was 30 years ago, and Vivian continues to enjoy Northwestern Ontario more with each passing year. She and her husband and three children live on the shores of Lake Superior and enjoy all the outdoor amenities that Thunder Bay has to offer.
Vivian has worked as a Nurse Practitioner in a variety of clinical settings over the past 18 years and is now the Nurse PRactitioner seeing students, staff, and faculty at the Confederation College Health Centre.  Previously, she was working at the Thunder Bay Regional Health Sciences as clinical lead Nurse Practitioner in the bariatric Program. Her commitment to promoting and educating the public on the role of the Nurse Practitioner has been long standing. She certainly looks forward to working with the Lakehead Nurse Practitioner-Led Clinic to increase the profile of this unique role further!

Kim Prochnicki, Registered Nurse

 

 

 

 

 

 

Kim completed the Registered Nursing program through Confederation College, and joined the Lakehead NPLC in December 2012.  She brings over 20 years of nursing experience, starting at McKellar Hospital.  For the last ten years she’s provided nursing care at the Upsala nursing station, and has been practicing emergency department nursing and ambulatory care.  Kim has worked extensively with health teaching and patient education and has a lot of experience working with the diversity of patients seen at our clinic.

Sarah Taylor, Registered Practical Nurse

 

Sarah joined the LNPLC in October 2016.  She graduated from the Confederation College RPN program in Thunder Bay, with first class standing in 2006. She spent nine years of her practice at Thunder Bay Regional Health Sciences Centre on 2A medical, with specialties in renal and stroke.

Sarah has a special interest in foot care and wound care.  As of March 2017, Sarah will be a certified foot care nurse.  She will continue pursuing her interest in hopes to provide additional services to the clinic’s patients.

 

Claudia Isfeld, Registered Dietician

 

 

 

 

 

 

Claudia brings with her over 20 years of experience working as a Dietitian in various health care settings in Manitoba and Ontario.  She graduated from the University of Manitoba with a Bachelor of Human Ecology (Foods and Nutrition) degree and completed her Dietetic Internship at Misericordia Hospital in Winnipeg.  She continues to also work as a Dietitian in home and community care and is a preceptor for the Northern Ontario Dietetic Internship Program.

Lawni LaBelle-Paynter, Social Worker

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Lawni graduated from Lakehead University School of Social work with first class standings in 2007. She obtained an Honours Bachelor of Social Work degree with a double minor specialization in Woman’s Studies and Gerontology. Lawni has worked in Health Care for over fifteen years, as a Youth and Seniors Community Health Worker with NorWest Community Health Centres, as a Community Care Coordinator with NorthWest Community Care Access Centre, and recently as the Community Care Manager at the NWCCAC. Lawni has a obtained a certificate in Addictive Disorders from Confederation College in 2002 along with a Social Service Worker Diploma in 1995.

Lawni has gained experience in health promotion, information and referral, system navigation, chronic disease, advanced care planning and community collaboration. She is thrilled to join the LNPLC collaborative practice.

 

Anna Kapoor, Pharmacist

 

 

 

 

 

 

Anna was born and raised in Thunder Bay, and graduated as a Pharmacist from the Faculty of Pharmacy at the University of Toronto in 1995. Since that time she has worked full time as a pharmacist, currently owning and operating her own pharmacy, and consulted in various areas of healthcare. She has a specialty certification in Geriatric Pharmacy, and more recently has become certified in Smoking Cessation. This training is put to good use at the clinic where Anna serves as a resource for clinic staff, and completes medication reviews  and Smoking cessation consultations with patients.

Chris Sikkerbol, Administrative Assistant

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Joining the clinic in the summer of 2011, Chris brings a wealth of experience to the position of Administrative Assistant.  Chris returned to school as an adult student and graduated with a Bachelor of Arts Degree from Lakehead University.  Chris brings 10 years Accounting Administration experience and several years experience in small business development.

Debbie Karpowich, Receptionist/Medical Secretary

 

 

 

 

 

 

Debbie joined the team at the Lakehead Nurse Practitioner-Led Clinic in September 2011. She brings over 30 years of experience working in a medical setting and running a medical office.  Debbie thoroughly enjoys working at LNPLC and values the great rapport she has with the patients, clinic staff and clinic associates.

 

Sheri Plexman, Receptionist/Medical Secretary

 

 

 

 

 

 

Sheri brings with her over 23 years of valued experience working in a fast-paced medical clinic setting, ranging from medical records clerk; receptionist; to medical secretary.  Since joining the Lakehead NPLC in February 2013, Sheri has been thoroughly enjoying working in the team environment that the clinic strives to maintain.